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89 votes.
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Tom, a recent e-mailer to this
website, had chosen a moving company for his east coast to California
relocation after full and careful research. The mover quoted $2,000
for the move. Tom called in a panic on moving day after his
possessions had been loaded onto the truck. The moving company said
that the original quote was incorrect and that the cost would be $6,500.
If Tom didn't pay the extra cost, the company would keep his belongings.
Tom ended up paying the ransom for his belongings. Matatan couldn't
offer a further resolution due to current federal law. The U.S. Department of Transportation has only five employees working on the mushrooming number of consumer complaints involving moving costs and companies holding possessions hostage for extra costs. Hearings between the U.S. House and the transportation department are underway to possibly change current laws that outlaw state or local jurisdiction. Matatan offers you valuable tips for your next move: - Always get a written quote that carries the term - binding estimate. If you fail to secure this type of quote, it's legal for the rate to change. - Purchase replacement value insurance for your possessions. This insures that you will receive a new item if lost, stolen or damaged. - Consider a $250 deductible amount. - If you work for a large company, consider using moving firms used by the company. - Limit your search to movers that are members of the Certified Mover Program. Visit http://www.Moving.org for other important tips on your next move. |